UX

User personas are the reason some don’t take UX design seriously — User personas have always been a controversial concept within the UX community. Well, I’m here to put an end to the controversy. Just stop using them. At best, they’re a distraction. At worst, they’re entirely based upon biases and assumptions — as much as we’d like to claim they’re not. …

Churn out every idea and then burn it down. — We need to talk about ChatGPT. Actually, not just ChatGPT but all AI-powered content development tools. Whether it’s text-to-image AIs, or those capable of generating conversational text, computer code, poetry, and more in response to prompts. Artificial Intelligence has been chipping at creatives for a while, and this technological transformation…

Since April, I’ve been at His Majesty’s Prison and Probation Service (HMPPS), developing new digital services for operational staff. This has involved me visiting many prisons to conduct in-person user research (hooray! it’s back!) and as a result I’ve learned a lot about working in this environment. I wanted to…

As Elon Musk burns down the Twitter we know, will a drastically different user experience emerge from the ashes? — In the midst of the madness known as Elon Musk’s Twitter takeover, I stumbled on something even more captivating than the drama. It was a video of George Hotz poking around Twitter’s code while philosophizing on alternative executions. Out of admiration for the platform, he was speculating on what changes…

What do you need to understand? — Table of content: Why do you need to use a design system as a UX designer Introduction to Figma and its design system functionality What are atoms Why you need to document guidelines on how and when to use design elements Research on other design systems 1. Why do you need to use a design system as a UX designer Using a design system can be incredibly…

Content is what provides value for most apps. Along with features, content is a primary reason why people start using products. This is why it’s critical to consider how we design empty states, those moments in a user’s journey when an app might not have content for a user yet.

Why a portfolio isn’t everything and how you do get that job. — I used to think a good portfolio was everything. I spend weeks creating the perfect site and ended up getting a job without showing it. The never-ending portfolio site Don’t get me wrong: having one is still nice, but it doesn’t have to be perfect. I say perfect, but let’s face it, perfect doesn’t…