Jul 16, 2020
6 min read
Handling User Input Retries and Opt-outs in Watson Assistant Using Digressions
A typical conversational virtual agent will collect information from user (example: customer identification data) to identify and assist the user. There are two scenarios which are very common in these solutions and can be handled using Watson Assistant Digressions feature.
- User input is not understood by Watson Assistant
- User…
