By Adam Florence Staying at the cutting edge of technology is core to who we are at Ally. In order to provide our customers with the most comprehensive and competitive products, we strive to push the boundaries to discover what’s possible and to stay ahead of the curve. That’s why…

By Susann Hansen October is pumpkins & spice, hoodie weather, costumes, candy, cider, donuts, and… Cyber Security! That’s right, October is Cybersecurity Awareness Month. This magical event happens yearly, thanks to the National Cybersecurity Alliance and focuses on a specific theme. This year’s theme focuses on four key behaviors: Updating…

By Samira Shaikh & Daniel Lieb At Ally, we are relentlessly focused on “Doing it Right” and being a trusted financial services provider to our private, commercial, and corporate customers. As part of this focus, we have a fierce commitment to tirelessly innovate. Our business and technical teams are built…

By Theresa Weaver Digital access is a basic need. Like food, housing, clothing, and electricity — digital access has become a fundamental requirement to function and prosper in society. Ensuring everyone has the opportunity and support to access and leverage digital capabilities is a matter of equity. …

By Catherine Jardines Let’s get something out of the way — managing people and delivering work is hard. Throw in a pandemic, the shifts to fully remote and hybrid work, and ever-evolving standards of how to manage illness exposures, it’s safe to say working can often feel daunting. As we…

By Julie Mastbrook As the User Experience (UX) designer for the corporate team here at Ally, I had the exciting opportunity to rethink — and retell — our story of diversity, equity, and inclusion (DE&I) online. DE&I is a core pillar of Ally, and it’s one of the reasons I…

By Nash Deel and Sandra Byrd As a leading digital financial services company, Ally is relentlessly focused on providing the best experiences for our customers. This requires us to obsess over platform availability and resiliency. Given the scale of our digital platforms, and the focus on continuous improvement, we’ve been…

By Tom Salzbrenner and James Drye Saving is a challenge for Americans. In fact, nearly 70% of U.S. adults are worried they won’t have enough to retire, with 47% currently saving less than $200 a month, according to studies released by [CapitalOne] and [Discover], respectively. This has created a financial…

By Annabel Weiner & Courtney Benjamin Even the best-intentioned digital experiences can have biases based on who creates them, and this can create a frustrating and time-consuming customer journey. On Ally’s Accessibility team, one of our goals is to not only meet accessibility compliance guidelines, but to reach beyond them…